I got this washer about 6 months ago I use it in tube .when I first got it I worked fine then it just stopped. So I was going to take it back to Walmart but decided to take a look first. after removing side panal I noticed it was belt driven and the belt had fallen off. Fixed that and haven't had another problem since and I've used it maybe 30/35 times since. I like the product if I want to do a 5min wash easily done if I want a 20 min wash easily done . great for my apartment as it cost $5.00 a load with the provided washer/dryer down stairs.
brought it new, use only one tie only only,found Linking from the bottom .opening it , and found there is a plastic rubber was defeated crack.
I Bought this Twice.. and the second time i think i messed up.. when you want to email them their email is not found... I bought this machine to help with my baby girls clothing.. don't get me wrong the machine washed it good.. but TWICE it randomly stopped working.. less then a year twice. AT LEAST MESSAGE ME BACK INTEXCA